The ERP Group, LLC

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  • Home
  • About Us
  • ERP Products
    • Beyond Software >
      • Beyond Software Resources - (Customers Only) >
        • Beyond Financials
        • Beyond Project Accounting
        • Beyond Time and Expense
        • Beyond Mobile
        • Beyond Reporting
    • MS Dynamics NAV
    • MS Dynamics SL >
      • SL Customizations
    • Progressus Software
    • Sage 500 ERP >
      • Sage Customizations
  • Hosting
  • Managed Services
  • Contact Us
  • News & Innovations

MANAGED SERVICES

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Why Managed Services?

In today’s data-centric and business-critical IT environments, owners of small and medium businesses (SMBs) are faced with unrelenting technological and security challenges. It is a full-time, 24/7/365 job keeping pace with new technologies, staying abreast of emerging security threats, ensuring efficient and reliable operation of critical business computing assets and providing IT staff with adequate training and skill-building opportunities. These are not only daunting infrastructure and personnel challenges for SMBs, they also impose significant burdens on the bottom line.
Managed services (outsourcing of IT systems management, monitoring and maintenance) offer IT managers and business owners several important benefits: round-the-clock technical expertise; comprehensive monitoring of mission-critical systems; and, offloading of mundane maintenance tasks, freeing in-house staff to focus on business goals and objectives. The economies of scale that managed services provide also help relieve the stress on budgets.

According to CompTIA*, the benefits of managed services include:
  • Improvements to the efficiency and reliability of IT operations
  • Enhanced security compliance
  • A proactive approach to maintenance
  • Lower overall IT costs and better return on investment
  • Free up in-house IT stall to work on strategic projects
  • Access to new technologies and expertise

The ERP Group, LLC offers flexible managed services packages to fit the unique requirements of your company. From monitoring server metrics and operational performance to managing enterprise-wide security applications on both servers and workstations, we have the skills, resources and tools to meet your needs.

Our monthly Managed Services for Servers and Workstations include:
  • Monthly application of Microsoft Windows updates
  • Monthly application of firmware updates
  • 24/7 Monitoring of server and workstation metrics
  • Email notifications of warning/error conditions
  • Anti-virus protection

Contact us today to discuss a suite of managed services tailored to the needs of your business.


*As cited in CompTIA's 4th Annual Trends in Managed Services report

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